How To Create Trunk On AI SmartCaller

To Create Trunk On AI SmartCaller

Introduction:

A trunk is established to manage incoming and outgoing calls for the extensions within office environments. It is necessary to configure the mobile number as a trunk. Once this is completed, we can enable the functionality for both incoming and outgoing calls. This feature serves as a valuable application in AI SmartCaller.

Procedure:

Step 1: Click on cloud PBX Step2: Click on Trunk Step3: Click on create Trunk Step4: Enter the credentials and click save Step5: Refresh the page to see the changes

Conclusion:

We have reached the end of this article. In this guide, we have walked you through the steps required to create Trunk on AI SmartCaller. Your feedback is much welcome.

FAQ
Q
How do I route calls through a specific trunk?
A
Use Cloud PBX -> Outbound Routing
Set the dial pattern (e.g., 1..upto..9 for dialing with a prefix)
Assign the desired trunk in the Trunk Sequence.
Q
How can I test if a trunk is registered?
A
Use the Asterisk CLI command:
For SIP: sip show registry
For PJSIP: pjsip show registrations
Q
How do I troubleshoot a trunk that’s not working?
A
Go to Cloud PBX -> Trunks and check the status.
Use the Asterisk CLI: sip show peers or pjsip show endpoints
Check logs in /var/log/asterisk/full
Verify firewall, NAT, and credentials
Q
How do I add a Trunk in Issabel?
A
Go to Cloud PBX -> Trunks
Click Create Trunk
Select Trunk Type
Select Provider
Enter Physical Line Port, Username, Password, Gateway, and Gateway Port.
Q
What is a Trunk in Issabel?
A
A Trunk is a communication line that routes calls between your Issabel PBX and external systems like SIP providers, other PBX systems, or the public telephone network.