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How to use Website Livechat in Odoo

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How to use Website Livechat in Odoo

Today, in this tutorial you will be briefed about Website Livechat, an app available on Odoo, and the method to use it. Odoo ERP offers interface for the customers or clients to interact with organization via website live chat. Odoo also has several essential and useful apps which makes ERP not only easy but fun.

Website Livechat- Odoo

To start with the installation procedure of Website Livechat, go to apps and check whether the Website Live module is installed or not. If it is not installed, Install the required app.

Then go to website live chat in the header tab and create new chat widget.

website livechat

Provide the website name and required details to be filled in the website livechat forum.
website

Enter the details for the website live chat and save the changes.
details

Start your live chat session with the customers to reach them immediately.

live chat session

That was all. It was simple to use, wasn' t it? More articles on Odoo is yet to come, so stay connected.

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Frequently asked questions ( 5 )

Q

How can I use Odoo Apps modules with Odoo Online (SaaS)?

A

Third-party apps sold on Odoo Apps cannot be used on Odoo Online.

Q

Do I get free support when I buy an Odoo?

A

No. The module author is expected to fix any bug that would prevent the app from working as advertised on its description page.

Q

I meant I can not reach my odoo server locally anymore?

A

If you remove the 127.0.0.1 part and restart the server you will be able to run it locally on port 8069.

Q

How do I automate 'leave allocations' in Odoo?

A

We can’t automate, Employees can request single or mass allocation of leave by department wise or individual wise. Managers will approve or reject accordingly, this is the process.

Q

How to setup odoo on IPv6 port 80? Is it possible to use nginx to do the same?

A

Why do you want to setup Odoo to listen on IPv6 on localhost? Use nginx frontend to be accessed from IPv6 with the below configuration: listen [::]:80;

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