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How to use Forum Module on Odoo

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How to use Forum Module on Odoo

Today, in this tutorial you will be explained about Forum Module in Odoo and the method to use it. Customers or clients can raise a question in the organization website. It is easy to create a forum module in Odoo and to respond more effectively to customers. Odoo also has several essential and useful apps which makes ERP not only easy but fun.

Forum Module- Odoo

To start with the installation procedure of the forum module login to the odoo website and click the forum tab on the header if the forum is installed already.

forum tab

Click on the Forum tab on the odoo website to start creating a Forum website.

forum module tab

After entering the forum click on the “ Ask a Question” tab and provide the question title, description and tags associated with it.

ask a question tab

The format for the Forum is set. Now you can use the Forum module to interact with the customers.

set format

That was all. It was simple to use, wasn' t it? More articles on Odoo is yet to come, so stay connected.

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Comments ( 1 )

mansi1209
You can use forum modules in Odoo for different level of understanding and gaining best of knowledge from different developers .
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Frequently asked questions ( 5 )

Q

How can I access the module I bought?

A

You should receive an email with temporary download links up to one hour after you made the purchase.

Q

How can I install the module I bought?

A

You need to copy paste the module that is inside the zip file to your addons folder

Q

How can I remove test messages from a new forum?

A

There are several options are there
Move the discussion/thread to another forum
Edit the post with your moderator powers
Delete the post with your moderator powers
Split the thread at a particular post and move it to another thread

Q

How do I enable guests to post in a forum?

A

It's not possible to enable guests to post in a forum, though there is a workaround. Please see the section 'Guests and posting in a forum' in Forum settings for details

Q

How can I quarantine a forum post?

A

ind the offensive post and click 'split' (between 'edit' and 'delete')
This will take you to a second page where you will be asked to verify the split. Confirm it by pressing the 'split' button near the top of the page.

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