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How to Create Outbound Route On AI SmartCaller

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To Create Outbound Route On AI SmartCaller

Introduction

Outbound rules enable the connection of calls from internal networks to external networks. These rules are primarily employed in professional office settings.

Procedure

Step 1: Click on CloudPBX

Snap1

Step2: Click on Outbound Routing

Snap2

Step3: Click on Create Outbound Routing

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Step4: Select the necessary things and click Save

Snap4

Step5: Make the Call from Extension to Mobile Number

Snap5

Conclusion:

We have reached the end of this article. In this guide, we have walked you through the steps required to Create Outbound Routing in AI SmartCaller. Your feedback is much welcome.

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Frequently asked questions ( 5 )

Q

1, What is an Outbound Routing in AISmartcaller?

A

An Outbound Routing in AISmartcaller is a configuration that controls how outgoing calls are routed from your PBX system to the outside world (e.g., to landlines, mobile phones, or other telephony services).

Q

2,How do I create an Outbound Routing in AISmartcaller?

A

To create an Outbound Route in AISmartcaller, follow these steps:

- Log in to the AISmartcaller.
- Go to Cloud PBX → Outbound Routing.
- Click Create outbound routing.
- Select the Trunk or create a Trunk you want the route to use for the outbound calls.
- Select Prefix number used to operate this trunk.
- Click save, and it will be available for use in outbound dialing.

Q

3, What are Dial Patterns in Outbound Routing?

A

Dial Patterns in AISmartcaller define the format or structure of the numbers that will trigger a particular outbound route. These patterns can be used to specify which calls should be handled by a specific trunk

Q

4, How do I choose which trunk to use for outbound calls in AISmartcaller?

A

You can use the prefix number which was created in Outbound Routing to choose which trunk to use for outbound calls in AISmartcaller. Also use 0(zero) to call from random free trunk for outbound calls.

Q

5, How to use trunk in outbound routing on AISmartcaller?

A

In Create Outbound routing page you can select or create a new trunk to use trunk in outbound routing on AISmartcaller.

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