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How To Create Conference In AI SmartCaller

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To Create Conference In AI SmartCaller

Introduction

The AI SmartCaller Conference feature is a valuable addition to the platform. Utilizing this feature allows us to connect calls with multiple participants. This video provides a detailed overview of how to create a conference call.

Procedure:

Step1: Click on Cloud PBX

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Step2: Click on Conference

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Step3: Click on create Conference

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Step 4 : Enter the needed Details and click Save

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Step 5: Create Another Conference Like Same

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Step 6: Now open the three Micro SIP

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Step 7: Make the Call between two Extensions

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Step 8: Make The Call From Third Extension and make the Call Conference

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Conclusion :

We have reached the end of this article. In this guide, we have walked you through the steps required to create Conference in AI SmartCaller. Your feedback is much welcome.

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Frequently asked questions ( 5 )

Q

What is a Conference in AI SmartCaller?

A

A Conference in AI SmartCaller allows multiple users to join a virtual meeting room using their phones or softphones, facilitating group calls or meetings.

Q

How do I create a conference room in AI SmartCaller?

A

You can create a conference by navigating to:
Cloud PBX → Conferences
Click “Create Conference” and configure settings like Conference Number, Conference Name, User PIN, and Admin PIN.

Q

What is the difference between User PIN and Admin PIN?

A

User PIN: Used by regular participants to join the conference.
Admin PIN: Grants moderator privileges such as muting/unmuting others or kicking participants.

Q

Can I record a conference?

A

Yes. Under the conference settings, you can enable "Record Conference", and recordings will be saved in the system, typically under /var/spool/asterisk/monitor

Q

Is there a way to mute all participants?

A

Yes, if you're using ConfBridge, you can configure the conference with options to:
Mute on Join
Use admin controls to mute/unmute participants

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