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How to Configure Outbound Routes on issabel

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Configuring Outbound Routes on issabel

Outbound routing is a set of rules that the PBX uses to decide which trunk to use for an outbound call. Multiple trunks allows you to control cost by routing calls over the least costly trunk for a particular call. Outbound routes are used to specify what numbers are allowed to go out a particular route.

To Create outbound route:

From the Issabel dashboard, click PBX from the top menu bar. Choose the PBX configuration. 1 Click on Outbound Routes from the left hand menu, and then select Add Route. 2

Enter the details for your Outbound Routes. Only the settings below need to be modified any other values can be left as default.

Route Name: enter a name for the route 3 Now scroll down to give outbound route dial patterns and select the trunks. Then after filling the details Click on the Submit Changes 4

Click on the apply config, now outbound routes was created. 5 With this, the method to configure Outbound Routes on Issabel comes to an end.

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Frequently asked questions ( 5 )

Q

What is meant by Dial Patterns Tab on issabel?

A

A dial pattern is a unique set of digits that will select this route and send the call to the designated trunks. If a dialed pattern matches this route, no subsequent routes will be tried. If time groups are enabled, subsequent routes will be checked for matches outside of the designated times.

Q

What is meant by CallerID on issabel?

A

If caller ID is supplied, the dialed number will only match the prefix + match pattern if the caller ID being transmitted matches this. When extensions make outbound calls, the caller ID will be their extension number and NOT their outbound CID. The above special matching sequences can used for caller ID matching similar to other number matches.

Q

What is the Prepend in outbound route for issabel?

A

The prepend will be added to the beginning of a successful match. If the dialed number matches the patterns specified by the subsequent columns, then this will be prepended to the sequence before sending it to the trunks.

Q

What is meant by outbound route on issabel?

A

Outbound routing is a set of rules that the PBX uses to decide which trunk to use for an outbound call.

Q

What is the use of outbound route in issabel?

A

Outbound routes are used to specify what numbers are allowed to go out a particular route.

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