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How to Backup/Restore in Elastix

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To Backup/Restore in Elastix

In the previous articles, we came to know about several aspects of Elastix. In this article, we will get to know how to create data backup and to restore the data by using Elastix.

To create Data Backup

Open the Elastix dashboard and choose the Backup/Restore option.

Elastix_backup

Click " New Backup" to take a backup

Elastix_new_backup

Choose the options listed below to take backup and then click " Process"

Elastix_process

Once the backup is made, view the file by reloading the page. You' ll find the tar file as shown in the image. Download it for future use.
Elastix_download

opening_Elastix

To Restore a file

If you want to restore your backup, click the Restore option.

Elastix_restore

Elastix also lets you to take the FTP backup.

FTP_ElastiX

Elastix_X


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Frequently asked questions ( 5 )

Q

Why I am getting the error message: "Library not loaded: libANNlib.dylib" (on Mac) or similar on Linux.?

A

On Linux, the solution is: add the elastix lib directory to your LD_LIBRARY_PATH. You can add the following line to ~/.bashrc or ~/.bash_profile:

export LD_LIBRARY_PATH=yourelastixdir/lib:$LD_LIBRARY_PATH

Q

where the back up will be saved in Elastix?

A

After creating a backup file that displays in dashboard and you have to download for future use

Q

What format it gets downloaded in Elastix?

A

It will gets downloaded as a tar file in the elastix.

Q

How I need to perform a remote update as the client is in the next State or Country?

A

Still perform an image backup. Get the client to pickup a external hard drive and send him a copy of say Clonezilla and a step by step guide to performing a backup. I have done this on a couple of occasions (for new clients with existing Elastix system) and they either got a local IT guy to follow instructions or as most with any basic sense, they can do it themselves.

Q

How Can I upgrade the individual modules in Freepbx in Elastixs?

A

Yes, these are within the Freepbx framework. For instance, say you are on Freepbx 2.8.1.4 and there are updates to the Core and say the Queues Module, you can generally upgrade these safely. However if you see that there is a 2.9 upgrade tool, don't use this. Wait for Elastix to release Freepbx 2.9.

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